About Ross

Ross is an integral part of the Luceco plc group. Other brands include BG Electrical, Masterplug and Luceco; together they provide a 'One Stop Shop' offer for accessories. With over 70 years of experience in the manufacture and distribution of electrical accessories Luceco has gained an enviable reputation.

Comprehensive Product RangeContinuous product development to meet market and customer needs.

Style & FunctionOur products combine modern styling with easy to install features such as spirit level installation, protective pads and quick release systems.

Quality & ReliabilityAll products manufactured to the latest British Standards, and the company is ISO9001:2008, BSI approved.

Central Distribution Warehouse Facility10,000m² warehousing, with next-day delivery service.

High Levels of Customer Service, Care & SupportOur friendly, professional sales and technical teams are there to support customers' requirements. Together with EDI trading technology and advanced supply chain management, we strive to ensure high levels of service.

In-house Manufacturing

The Ross range of TV wall mounts and accessories is manufactured at our group factory in China - Nexus Jiaxing Limited.

Luceco fully understands our customers' requirements. We offer a combination of British product design and marketing with high quality, low cost production to give solutions for our customers.

Dealing with Luceco to buy Ross products has many benefits:

Quality AssuranceFull BSI accreditation and corporate social responsibility bring security and peace of mind when purchasing from Luceco. Our factory has been successfully audited by many of Europe's top retailers.

Compliance TestingOur on-site ISO9001 certified laboratory meets international safety standards. All our products are tested to meet all internationally recognised quality standards including UL, TUV and RoHS.

Product DevelopmentIn-house production engineering, product design and tool making deliver rapid product development to the market.

Cost ControlWe ensure the best value to you, our customer, by driving down third party costs and manufacturing all parts in house.

LogisticsFlexibility in production and stockholding offers improved lead times and service to our business partners. We can supply to customers direct from our factory in china, or from warehouse stock in the UK.

Sustainability

Luceco believes that we have a responsibility to care for and protect the environment in which we operate. We are fully committed to improving environmental performance across all of our manufacturing and other business activities.

To this end it is our policy to source and manufacture products which comply with the following EU directives (where applicable) to ensure that our environment is protected;

Directive 2011/65/EURoHS (Restriction of Hazardous Substances)

Directive 2006/121/ECREACH (Registration, Evaluation and Authorisation of Chemicals)

In addition, we will ensure that all products sold are disposed of in a responsible manner. To facilitate this, Luceco carries a valid registration with a notified service provider for compliance with the Directive 2002/96/EC - WEEE (Waste Electrical and Electronic Equipment).

Luceco will endeavour to communicate these policies to all members of staff with the express purpose of assisting in the procurement and sourcing of raw materials, sourcing of finished goods, and disposal of company waste.

We continually aim to reduce our environmental impact from both products and activities. We are always looking for new methods and materials to provide environmentally friendly solutions.

Ethical Trading Initiative
SEDEX Logo
Ethical Policy

Luceco has an overriding obligation to the welfare of workers within its own manufacturing facility and supply chain.

Luceco uses the Ethical Trading Initiative (ETI) Base Code as its standard for its own manufacturing operation and all primary suppliers across all our businesses. The code states:

The code states:

Employment is freely chosen

Freedom of association and the right to collective bargaining are respected

Working conditions are safe and hygienic

Child labour shall not be used

Living wages are paid

Working hours are not excessive

No discrimination is practised

Regular employment is provided

No harsh or inhumane treatment is allowed

Certification

Independently certified by SGS

The "Independently certified by SGS" logo is applied to products that have been sent to SGS, an independent third-party testing organisation, and have passed their rigorous and thorough testing procedures to ensure optimal performance, structural integrity and reliability. At Ross we pride ourselves on creating quality products that are not only functional but also safe and reliable. The team at SGS work on your behalf to ensure our products meet the required standard each and every time. The mark is a symbol of quality and gives you, the customer, peace of mind that our products will not let you down.